FAQs

Once you’ve completed your reservation, you will receive a confirmation email containing all the details of your booking. If you don’t receive an email within 24 hours, please check your spam folder or contact our customer service.

Children are typically considered up to the age of 12. However, specific age criteria may vary depending on the hotel. Please refer to the individual hotel’s policies or contact our customer service for more information.

Periodically, we offer special promotions and discount codes. Keep an eye on our website, subscribe to our newsletter, or follow us on social media to stay updated on the latest deals. Additionally, you may find exclusive discount codes by booking directly through our official website.

You can easily get in touch with our hotel by visiting the “Contact Us” section on our website. Alternatively, refer to the confirmation email you received upon booking, as it contains the hotel’s contact details. Our friendly staff is ready to assist you with any inquiries or special requests.

Late check-out options are subject to availability and may incur an additional fee. To request a late check-out, please contact the hotel’s front desk in advance, and they will do their best to accommodate your request based on availability.

Yes, you can cancel your reservation, but please be aware that cancellation policies vary among hotels. Refer to the cancellation policy provided during the booking process or check your confirmation email for details. To cancel or modify your reservation, visit the “Manage Booking” section on our website or contact our customer service.